How to Manage Conflict and Keep Cool in a Crisis (15th December)

£20.00 plus VAT

15 December, 2020

It can be hard to remain cool in the face of challenge or a crisis so in this session you’ll be walked through a range of techniques to help you to do just that.  You’ll consider how to diffuse and respond to anger and how to remain (or at least appear to remain) calm when a child is deeply distressed and in need of a supportive adult.

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Event Details

Start date: 15 December, 2020

End date: 15 December, 2020

Start time: 16:00 GMT

End time: 17:00 GMT